With the launch of Diablo® III: Reaper of Souls™ - Ultimate Evil Edition™ just around the corner, many of you are probably wondering what to do with your characters from the original game-especially if you've adopted a next-generation console. In the meantime, you may want to try the following troubleshooting step which was offered here. We are currently investigating the issue, and will be sure to update you as soon as more information becomes available. Although some players have been able to update just fine, there are reports from others that the game is locking up on the PS3.

Today a new patch was released for both PlayStation 3 (25601) and Xbox 360 (25238), which lays the groundwork for us to allow character exports between current-gen and next-gen console platforms. Thank you for contributing this information! We will continue to update the thread with more info as it becomes available.

Please also let us know whether there are any other game consoles on the same network.

Is port 3074 forwarded? - To check this, please visit the following page and select your router and then Diablo III for your appropriate console.

Is UPnP enabled on the router: To determine this, please refer to the instruction manual included with the router for specific instructions.

PDT - If you are continuing to experience issues with Diablo III freezing up after having installed the latest patch, please respond below with the following information: We’ll return to the post with further updates as soon as they become available. As such, we are currently working to resolve this with a minor patch - although we don’t yet have the exact ETA for when this patch will be pushed, we don’t expect it will be too much longer from now. PDT (8/6) - Thanks everyone for your continued patience and for helping submit the requested information! With your assistance we were able to track down the issue more quickly, and believe that we have now established the cause of the issue. If you continue to experience any issues after downloading and installing the corrective patch, please update the thread.

Please note that Xbox will not be receiving this patch, as the issue only affects PlayStation users. SCEE (Europe) and SCEJ (Japan) will also be patched however, the patches for those regions will be rolled out at a later time. 1:20 PM PDT (8/7) – Patch 1.0.4 is now available for PlayStation in the Americas region, which addresses the console freezes that have been affecting some players. (8/11) - Patch 1.0.4 is now available in all regions.

Diablo 3 ps3 game save